A standard dilemma is whether or not BPO is the same as a call center. Though there’s overlap, they’re not identical. Call centers undoubtedly are a subset of BPO, specifically underneath front-office BPO, concentrating on customer interactions like handling inquiries or grievances. That communication might not happen as fluidly, creating https://onelifesocial.com/story5766772/outsourcing-go-2025-secrets